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Frequently Asked Questions
1. How do I send money to the Philippines? You may send money through our remittance partners and tie-ups abroad. Please visit the Contact Us page and feel free to call our Customer Service Help Desk local and toll-free numbers. 2. What are the requirements when sending money to the Philippines? If you are a first time remitter, you need to go to our remittance partners’ or tie-ups’ office and present at least two (2) original valid identification i.e. Passport, Company Id, Driver’s License. If you are unable to go, you need to provide a copy of your identification duly certified by your Bank Manager, Employer, Solicitor or any person in authority who can attest to the authenticity of your identification either via post or facsimile. We also need a copy of your latest proof of billing i.e. telephone bill, electric bill, bank statement. 3. Why should I choose Swift Cash, Inc.? Swift Cash, Inc.’s service is fast and convenient. You can be assured of your money’s safety and security. Our remittance partners and tie-ups abroad give high exchange rates yet they charge low fees. 4. Can I send US Dollars to my beneficiary? Yes, you can send US Dollars to your beneficiary. 5. Is there a maximum amount that I can remit? You can remit any amount to your beneficiary; however, in accordance with the regulations of the host country and the Philippines, we will be requiring you to submit proper documentation for Money Laundering purposes. 6. How soon will the money be received by my beneficiary? Commitment time depends on the service mode that you choose. 7. Do you deliver Manager’s Check? Yes we deliver Manager’s Check upon the request of the remitter. We recommend Manager’s Checks issued by Banco de Oro and Bank of the Philippine Islands. 8. What is A.M.L.A.? A.M.L.A. stands for Anti-Money Laundering Act. This was created to protect and preserve the integrity and confidentiality of bank accounts and to ensure that the money transfer business shall not be used as a money laundering channel for the proceeds of any unlawful activity. 9. What are the requirements for high value transactions? For single transactions amounting to or several transactions with a cumulative amount of Php 500,000.00 from one remitter, we will require you to submit source of funds and a letter indicating the purpose of the remittance. 10. Do your remittance partners and tie-ups accept check payments? Yes, our remittance partners and tie-ups accept check payments. However, please allow the standard clearing period in the country of origin before funds are cleared in our partners’ or tie-ups’ account. Transactions paid in checks shall be processed only when the funds have already cleared in our account. The exchange rate upon the clearing of funds shall apply. Beneficiary Address – Be sure to give us the complete and exact address of your beneficiary to avoid delays in the delivery of the money. A landmark will also be helpful. |
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